Shopify integration

What it does

ElasticFunnels is a full ecommerce platform: storefront, checkout, products, customers, orders, fulfillment, tax, subscriptions, and CRM. The Shopify integration is a downstream order mirror for teams that want to keep Shopify in the loop during or after a migration: 3PLs that only integrate with Shopify, accountants who pull reports out of Shopify, or stores keeping Shopify as a reporting backbone while they switch.

Every completed EF order pushes to Shopify ~15 seconds after payment as a custom-line-item order. No Shopify product catalog to maintain. Tax stays exactly as charged. Tracking and fulfillment provider info land in the order notes. Orders are tagged "ElasticFunnel" so your team can filter them in Shopify Admin.

Sync is one-way, from ElasticFunnels to Shopify, by design. ElasticFunnels is the system of record. If you also want to hand off a checkout to Shopify itself, use the Shopify Checkout or Shop Pay merchants. Those are separate, optional, and not the default.

What you get

• Auto-sync completed orders to Shopify ~15s after payment (custom line items, no catalog needed)
• Tax amounts preserved exactly as charged in ElasticFunnels, with no recalculation in Shopify
• Financial status marked "paid" with the EF gateway name (Stripe, NMI, PayPal) carried through
• Customer info, billing/shipping address, line items, totals, discounts all carried over
• Fulfillment provider, tracking number, and carrier added to Shopify order notes
• Orders tagged "ElasticFunnel" with EF order ID, EF order number, and funnel ID for filtering
• Per-merchant routing. Each ElasticFunnels merchant can mirror to a different Shopify store, or none.
• Auto-retry up to 5 times with exponential backoff on transient failures
• GDPR webhooks (customers/data_request, customers/redact, shop/redact) all implemented
• Optional: Shopify Checkout and Shop Pay merchants if you want to hand off some checkouts to Shopify

Setup

1. In ElasticFunnels, go to Settings → Integrations → Operations → Shopify and click "New integration".
2. Enter your Shopify store domain (e.g. yourstore.myshopify.com) and click "Connect to Shopify".
3. Authorize the EF app inside Shopify (read/write orders, read/write customers).
4. Open the merchant you want to mirror in Merchants → Order Sync tab and pick the Shopify integration from the dropdown.
5. Run a test purchase. Within 15 seconds the order shows up in Shopify Admin tagged "ElasticFunnel" with payment status "paid".
6. Optional: filter Shopify orders by tag "ElasticFunnel" so your accountant or 3PL can quickly find synced orders.
7. Optional: enable Shop Pay or Shopify Checkout as a merchant if you want to hand off some checkouts to Shopify itself (not required for the order mirror).