Amazon SES integration
Order confirmations, subscription notices, course emails, automation emails and ticket replies from ElasticFunnels go out through your own Amazon SES account.
Amazon SES at a glance
- Type
- Email delivery
- Connect with
- Access key, secret, region
- Events
- Through a configuration set
- Used by
- Merchants, automations, tickets
- Templates
- ElasticFunnels email builder
- Direction
- ElasticFunnels to SES
What the Amazon SES integration does
You build the email in ElasticFunnels and Amazon SES delivers it. Pick the SES account on a merchant for order emails, on a course, in an automation's Send email step or for support ticket replies.
- Order and subscription emails for a merchant, picked on its Email tab
- A Send email step in automations, with the template picked from Emails
- Support ticket replies and course emails through the same account
- Opens, clicks, bounces and complaints update the email log, and hard bounces and complaints go on the suppression list
Where Amazon SES sends from
- Merchant order emails
- Merchants → Email tab
- Course emails
- The course's email integration
- Automation step
- Send email, sending account
- Ticket replies
- Reply Using Integration
- Sender
- Send, account default, template
How to connect Amazon SES
In the SES sandbox, Amazon only delivers to addresses you verified yourself. Request production access before sending to customers.
Verify your domain
In the SES console, verify the domain you send from, in the region you will use, and request production access.
Create an access key
In IAM, create a user with ses:SendEmail and ses:GetAccount and create an access key for it.
Connect Amazon SES
In Apps → Integrations → Amazon SES, paste the access key ID and secret and pick the region.
Add a configuration set
Name an SES configuration set that sends events to Amazon SNS, so opens, clicks and bounces come back.
Full guide: Email sending accounts Amazon SES keys Delivery events
Amazon SES + your funnels
Checkout to inbox
A purchase on your checkout sends the merchant order email through SES.
Upsells
Each upsell is its own order, so each one sends its own purchase email.
Automation emails
Welcome, follow-up or abandoned cart emails from any automation trigger.
Bounces handled
Hard bounces and spam complaints add the address to the suppression list.
Related reading
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