SalesBound integration

What it does

SalesBound runs an outbound phone sales team focused on back-end revenue: post-purchase upsells, failed-payment recovery, dunning escalation, cancellation save attempts, and winback. ElasticFunnels pushes each qualifying event over webhook with full sale and tracking data.

SalesBound does not work abandoned carts, only events tied to a real customer record. ElasticFunnels sends the sale or subscription event the moment it qualifies, after the configured delay.

What you get

• Sales, failed payments, subscription renewal failed, cancel, and winback events (no abandons)
• Per-event enable/disable and delay configuration
• Decline-code whitelist or blacklist for failed-payment routing
• Merchant filter (all, whitelist, blacklist)
• Webhook payload includes contact info, products, order total, click code, UTM parameters, and subids for attribution
• Inbound conversion postback URL so SalesBound reports recovered sales back to EF

Setup

1. Get in touch with SalesBound (salesbound.com) to set up your outbound team and request a webhook URL.
2. In ElasticFunnels, go to Settings → Integrations → Call Centers → SalesBound. Paste the webhook URL.
3. Send the EF Conversion Postback URL to SalesBound so recovered sales come back to your reports.
4. Pick which events to enable. Set delay seconds for failed-payment events to allow auto-cancellation.
5. Configure decline-code filter (e.g. blacklist do_not_honor, lost_card).
6. Pick merchant filter mode and save.